Conflict Management Training
Objectives
- Create WIN-WIN
- Building lasting relationships
- Creating Mutual Respect
- NLP for Rapport Building
- Gaining Emotional Mastery
Conflicts are inevitable and hence our Conflict Management Training focuses on appreciating the differences, respecting them and use them to build lasting relationships with clear purpose and intent. Gaining emotional mastery through the workshop helps participants resolve conflicts effectively, bringing out positive and productive results.
Methodology & Nature of Conflict Management Training
- Experiential Learning
- Videos
- Brainstorming & Detailed Discussions
- Presentations
- Role Plays
- Questionnaires
- Practice of Techniques
The program outline and methodology goes through customization after detailed understand of the learning and business outcome desired. This ensures maximum results converting our Conflict Management Training from a ‘Cost’ to an ‘Investment’.
Formats available for Conflict Management Skills Training
- One/Two Days workshop with/without Conflict Management
Some Powerful Contents Of The Workshop
Conflict Simulation
When individuals start working as a TEAM, conflicts are inevitable and hence needs to be managed well. This powerful activity naturally brings out the difference in opinions, acceptance of difference in opinions, lightens the mood, bringing in energy and learning in teams.
Understanding and working with Perceptions
Using videos, pictures, examples and activities, participants understand perceptions and they realize the importance of understanding perceptions to manage conflicts. Participants also realize that the lack of understanding perceptions becomes the root cause of destructive conflicts. Methods to clarify perceptions are also an integral part of our Conflict Management Training Programs.
Dynamics of the Human Mind
Participants realize that the way they handle conflicts is a habit. This activity helps participants identify the origin of their present behavior and are empowered with tools to change their behavior. Understanding the functioning of the mind, formation of patterns, resistance and challenges in changing behaviors are highlighted.
Emotional Mastery and Dealing with Criticism
Repercussions of unresolved conflicts could be quite destructive! Participants learn to deal with emotional imbalances and learn to deal with criticism. Participants learn the art of managing interpretations of their events and develop Emotional Intelligence.